Careers at Terraces on Seventh

SUMMARY OF POSITION:

Reporting to the Chef/Food Services Manager and/or designate provides all aspects of service in
the dining room, resident lounges and room service for residents, guests and the public.
Participates in food preparation and the maintenance of a safe, sanitary workplace.

RESPONSIBILITIES:

Include but not limited to:
1. Responsible for all aspects of service in the dining room, lounges and tray delivery to and pick up from suites. Service includes lunch and dinner, teas, special events and room service etc. through table/tray presentation; delivery and pick up of trays from resident suites; preparation and service of food, beverages and accompaniments.
2. Assist with the preparation and presentation of food under the direction of cook or designate.
3. Carries out general cleaning duties and routines, including clean up and setting of tables and the cleaning of the preparation and service areas; scrapes and stacks/racks dishes and when required returns them to storage.
4. Practices and maintains established standards for proper cleanliness and sanitation
required by the Health Department.
5. Establishes and maintains an atmosphere conducive to pleasant dining by creating an environment which maintains the happiness, self-respect, general dignity and physical safety of each resident.
6. Promotes and maintains positive communication and relationships among staff, residents
and the public.
7. From time to time and in usual circumstances the employee may be asked to perform
other related duties.

QUALIFICATIONS

1. Grade 10 or equivalent combination of education, training and experience.
2. Food Safe Level 1 Certificate
3. Serving it Right Certificate
4. Two years’ experience in formal dining room service
5. WHMIS
6. All successful applicants must pass the vulnerable sector Criminal Record Check
applicable to Provincial guidelines.

SKILLS AND ABILITIES:

1. Exercise excellent communication skills by demonstrating tact, diplomacy, empathy,
patience and concern in providing quality service
2. A good command of the English language, both oral and written skills
3. Ability to take direction and learn procedures.
4. Ability to work independently and/or as a member of a team

Position: Casual

Salary: $ 19.29 – 20.66

SUMMARY OF POSITION:

Reporting to the Food Services Manager, Chef, Lead Cook, or Cook 2, the Cook is responsible
for the daily production, delivery and service of items from a designated menu, maintenance of a
safe sanitary workplace, and participating in the smooth operation of the department.
.
RESPONSIBILITIES:
Include but not limited to:
1. Responsible for the production, delivery and service of assigned menu items using
standardized recipes ensuring standard department policies, procedures and safe food
handling techniques are used at all times.
2. Ensures the proper preparation, delivery and storage of food to ensure safety of residents, guests and the public. Performs audits testing the palatability and temperature of foods and take corrective action as necessary.
3. Maintains established food rotations in storage in order to minimize spoilage and waste.
4. Practices and maintains cleanliness and sanitation according to required standards set by the Health Department and the facility.
5. Assists the Food Services Manager/Chef/Lead Cook in the organization and evaluation of Food Services to ensure a high standard of Food Services by providing constructive suggestions and feedback.
6. Promotes and maintains positive communication and relationships among management,
staff, residents, and the public.
7. In the absence of the Food Services Manager/Chef/Lead Cook, or Cook 2 the Cook, is responsible for the supervision of department production and service, staff, including direction of staff, interdepartmental communications, and emergencies.
8. Perform all other duties as required.

QUALIFICATIONS:
1. Grade 12 or equivalent.
2. Any combination of education and experience that provides the required knowledge, skills
and abilities. Culinary or Apprenticeship program an asset.
3. Minimum of two (2) years culinary experience in hotels, restaurants, or institutions.
4. Food Safe Level 2 Certificate.
5. Serving it Right Certificate an asset.
6. WHMIS
7. Knowledge and experience with cooking, butchery, baking, kitchen equipment and
machines.
8. Good working knowledge of accepted sanitation standards.
9. Some supervisory experience preferred.
10. All successful applicants must pass the vulnerable sector Criminal Record Check
applicable to Provincial guidelines.
SKILLS AND ABILITIES:
1. Physical ability to carry out the duties of the position (i.e. extensive standing for long periods) and operate related equipment.
2. Demonstrate good planning and organizational skills.
3. Ability to work independently and follow instructions with minimal supervision
4. Ability to read and write the English language in order to function appropriately within a kitchen environment (verbal and written

Position: Casual, and Part-time Permanent 

Salary: $21.25 - 23.46

SUMMARY OF POSITION:

Reporting to the Recreation Manager and/or designate, the Recreation Assistant assists in the planning, implementing and evaluation of recreation and leisure programs to meet the physical, social, emotional, intellectual, spiritual and cultural needs and interests of the residents.

RESPONSIBILITIES:

Include but not limited to: 1. Carries out established recreation and leisure programs. 2. Works with the Recreation /Manager and residents to develop innovative recreation and leisure programs. 3. Coordinates opportunities for residents to be as fully involved and independently responsible as possible. 4. Assists, encourages and motivates residents to participate in programs. 5. Assists residents to, during, and from programs as necessary. 6. Observes and reports any changes in residents to Recreation Manager and / or LPN Clinical Lead. 7. Ensures residents’ rights are maintained. 8. Ensures recreation equipment and supplies are used, maintained and stored in a safe, clean and efficient manner. Reports unsafe or faulty equipment to manager. 9. Actively participates in C.Q.I. programs, meetings, committees and educational inservices as required. 10. Promotes and publicizes programs and special events. 11. In conjunction with the Recreation Manager, produces a monthly resident calendar and newsletter. 12. Maintains appropriate documentation as per policy and procedures, confidentiality and security.

13. Provides assistance, guidance and support to the volunteers. Assists Recreation Manager in the evaluation processes of volunteers. 14. Encourages residents to be volunteers in their own community. 15. Assists with admission / orientation of new residents. 16. Maintains a current knowledge of Administrative and emergency policies and procedures and participates in fire evacuations drills. 17. Performs all other duties as required.

QUALIFICATIONS:

1. Graduation from a recognized Recreation program preferred. Or a combination of education, training and experience. 2. Current First Aid qualifications. 3. Valid, unrestricted Class 4 BC Driver’s License. 4. Current Food Safe certificate. 5. Current Serving it Right certificate. 6. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

SKILLS AND ABILITIES:

1. Good physical and emotional health with capabilities that is compatible with walking, stooping, bending, lifting heavy objects and pushing heavy carts. Must be free from any allergies or related conditions that may be aggravated by working with pets. 2. Demonstrated ability to initiate programs and organize recreational activities. 3. Ability to communicate and establish harmonious relationships with residents, families, volunteers, and visitors of the facility. 4. Excellent written and oral English skills.

Positions: FT Perm, Casual

Salary:$23.27 - $25.45

SUMMARY OF POSITION:

The Community Relations Manager (CRM) is ultimately responsible for bringing the Outside Community into Our Community, so people can understand who we are and what we do. We want to highlight and show off all the great things we have to offer and the outstanding services we deliver each-and-every day. The CRM will grow our lead base and turn prospects into residents.

Reporting to the General Manager and/or designate and supported by the Director of Sales and Marketing, the responsibility of the CRM is to build relationships, identify sales leads and engage decision makers to qualify potential residents through networking, event planning/hosting, and community outreach. The successful candidate will be a trusted advisor for those exploring seniors’ living options and have a proven track record of closing sales, along with a passion for working with seniors.

QUALIFICATIONS:
1. A minimum of 3 years of sales and customer service experience required
2. A passion working with seniors
3. Experience and ability to use common computer applications, including databases
4. Must have reliable transportation and be able to travel locally responsibility
5. All successful applicants must pass the vulnerable sector Criminal Record Check
applicable to Provincial guidelines.

SKILLS AND ABILITIES:
1. Effective written and spoken communication skills
2. Excellent interpersonal skill
3. Work independently and in a team environment
4. Highly organized and able to multi-task
5. Highly self-motivated, with a passion for delivering outstanding results

Position: Full Time Permanent 

This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative.

SUMMARY OF POSTION:

Reporting to the Business Service Manager and/or designate the Front Desk is responsible for all aspects of reception and office procedures as outlined by this job description. The front desk receptionist shall:

- Perform clerical duties in a manner conducive to the smooth operation of the facility.

 - Perform all duties in a manner that creates and promotes a high standard of care and professionalism in all departments of the facility. 

- Perform duties in a manner that enhances public perception of the facility.

QUALIFICATIONS

1. Minimum Grade 12, post-secondary preferred. 

2. Demonstrated ability to type minimum 50 wpm. 

3. Basic First Aid with CPR. 

4. Minimum two years’ experience in a confidential office administrative position. 

5. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Position: Casual

Pay: $17.67-18.00

This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative.

SUMMARY OF POSITION:

Reporting to the General Manager and/or designate, the Office Manager is responsible for the accounting functions including accounts receivable, accounts payable, payroll, benefits administration, government financial reporting and trust accounts.

RESPONSIBILITIES:

Include but not limited to:

Resident Relations:

Works with residents and families to respond to situations or conflicts that might arise from resident accounts.

Leadership:

1. Provides leadership and supervision to the Housekeeping and Front Desk staff.
2. Supervisory duties include recruiting, training and developing staff; scheduling, assigning and monitoring work; evaluating performance; ensuring a healthy and safe work environment; resolving conflicts; and taking appropriate disciplinary action.
3. Provides staff with safe and comfortable work environment.
4. Participates as a member of the site leadership team to develop strategic plans and resolve site specific issues.
5. Shares information, discusses operational issues, and resolves conflicts with colleagues and staff.
6. Updates and reports financial information to the leadership team.

Budget & Financial:

• Participates in the development and implementation of the facility's long and short term financial goals.
• Financial plans: establishes accurate accounting support systems to monitor performance; and provides timely reporting to Corporate Office, the General Manager and the site leadership team.
• Establishes and maintains ongoing timely and accurate accounting and payroll processes and prepares regular and ad hoc financial reports.
• Analyzes and monitors financial plans and highlights variances and abnormalities to General Manager.

Marketing and Occupancy:

• Works with marketing to set up new resident account information.

Regulatory Compliance:

• Complies with generally accepted principles of accounting and Canada Revenue Agency, Employment Insurance, Workers Compensation Board and Canada Pension Plan Acts and Regulations.

Operational and Administrative Systems:

1. Maintains and updates employee / personnel files.
2. Ensures that accounts receivable and accounts payable are prepared and that all accounts are kept current.
3. Prepares accurate and timely financial reports.

QUALIFICATIONS:

1. Two years’ experience with bookkeeping services and recent supervisory experience.
2. Post-secondary accounting courses.
3. Successful completion of secondary school or equivalent.

SKILLS AND ABILITIES:

1. Ability to plan, organize, and monitor business support services such as payroll and accounting functions. 
2. Ability to multi-task and provide appropriate, accurate and timely accounting information.
3. Computer literacy with an emphasis on financial and payroll programs.
4. Must be able to read, write, and verbally communicate effectively in English.
5. Customer service oriented.
6. Ability to maintain effective interpersonal and team relationships.
7. Conflict resolution skills.
8. Demonstrate empathy and understanding of the needs of seniors.
9. May be required to respond to emergent situations as they arise

Position: Full-time, Permanent 

SUMMARY OF POSTION:

Reporting to the Business Service Manager and/or designate the Front Desk is responsible for all aspects of reception and office procedures as outlined by this job description. The front desk receptionist shall:

- Perform clerical duties in a manner conducive to the smooth operation of the facility.

 - Perform all duties in a manner that creates and promotes a high standard of care and professionalism in all departments of the facility. 

- Perform duties in a manner that enhances public perception of the facility.

QUALIFICATIONS

1. Minimum Grade 12, post-secondary preferred. 

2. Demonstrated ability to type minimum 50 wpm. 

3. Basic First Aid with CPR. 

4. Minimum two years’ experience in a confidential office administrative position. 

5. All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.

Position: Full-time Temporary 4 Months, Mid-May

Hours: 37.50 Graveyards shifts only

This position is covered under the Single Site Order. Please note the wage is currently being adjusted and topped up by the government as per the Single Site Order. The displayed wage is therefore reflective of such initiative.